Privacy Policy
Zarnab Collection respects your privacy and is committed to protecting the personal information you share with us when visiting our website or placing an order.
This Privacy Policy explains what information we may collect, how we use it, and the choices available to you.
1. Information We Collect
When you visit our website, contact us, or place an order, we may collect information such as:
- Name and contact details, including email address and phone number.
- Billing and shipping address.
- Order details and purchase history.
- Information you provide when contacting customer support.
- Certain device, browser, and website usage information collected through cookies or similar technologies.
Payment information may be processed by the payment providers available at checkout. We do not intentionally store complete payment card details on our own systems.
2. How We Use Your Information
We may use your information to:
- Process and fulfill orders.
- Arrange shipping and provide order updates.
- Respond to questions and customer support requests.
- Maintain and improve our website and shopping experience.
- Detect, investigate, and prevent fraud or unauthorized activity.
- Meet applicable legal and regulatory requirements.
- Send marketing communications where permitted and, where required, with your consent.
3. Sharing of Information
We may share relevant information with service providers that help us operate our store, such as Shopify, payment processors, shipping providers, website analytics services, and customer support tools.
Information may also be disclosed where required by law or when necessary to protect our legal rights and the security of our customers.
We do not promise that every service provider or integration uses the same data practices. Please review the relevant providers' privacy information where appropriate.
4. Cookies and Similar Technologies
Our website and third-party services may use cookies and similar technologies to operate the store, remember preferences, understand website activity, and support advertising where enabled.
For more details, please read our Cookie Policy.
5. Data Retention and Security
We retain personal information for as long as reasonably necessary for order fulfillment, customer service, business operations, legal obligations, and dispute resolution.
We take reasonable measures to protect personal information. However, no online transmission or electronic storage system can be guaranteed to be completely secure.
6. Your Privacy Choices
Depending on applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing.
You may also unsubscribe from marketing emails using the unsubscribe link provided in those messages.
To make a privacy-related request, contact us using the email below. We may need to verify your identity before responding.
7. Third-Party Services and Links
Our website may use third-party services or link to external websites. Their privacy practices are governed by their own policies, not this policy.
8. Children's Privacy
Our website is not intended to knowingly collect personal information from children in circumstances where parental consent is required by applicable law. If you believe a child has provided personal information improperly, contact us.
9. Changes to This Policy
We may update this Privacy Policy when our practices or legal requirements change. The revised version will be published on this page with an updated date.
10. Contact Us
For privacy questions or requests, contact:
Zarnab Collection